One You South Gloucestershire

Oasis-Talk provides safeguarding support and training for partner organisations, and provides enhanced support for service users who are recovering from long term mental health conditions

Case study

Freya’s role is to deliver enhanced support sessions to people who have experienced or are currently experiencing long term mental health difficulties. Here she writes [with the service user’s permission] a recent case study, so you can understand how she works:

Case study from enhanced support

Carol (not her real name, and with her permission,) is in her mid-50s and was referred to the One You South Gloucestershire Wellbeing Project in the context of “forced” retirement following poor physical and mental health. Since leaving work she had been feeling increasingly isolated as it was difficult for her to leave the house. Oasis-Talk Enhanced Support worker used the Five Ways to Wellbeing: Connect, Get Active, Learn, Give and Take Notice, as a framework for their work together and for setting short-term goals. Evidence shows that social relationships are critical to wellbeing and act as a buffer for mental ill-health

Starting with a systemic approach, Carol’s social system was mapped out on paper. This gave her the opportunity to reflect on the social contacts she already has and she reported feeling surprised that there were so many, when there was time to plot them visually. It felt more manageable for Carol to initially set goals that allowed her to nourish and invest in her existing close relationships (scheduling quality time with her partner; planning a trip to visit her son). Following this Carol thought of ways she could start to develop new relationships. Carol did not wish to “make friends” so she decided to form some casual acquaintances, which she could dip into and out of at will. She decided to attend a support group for estranged family members in Bristol, run by Standalone, as a way to build new connections at the same time as starting to process other difficult relationships in her life. Having social connections helps wellbeing. It helped Carol to feel better when she got out of the house to see people.